Here is what our owners are saying…
All our testimonials are from Current owners, but with great comments like the following, we must make an exception. Mark Jordan was the previous owner of Twin Palms 1902 and here is what he had to say:
I am closing on the sale of my condo tomorrow and want to take a minute and acknowledge the hard work of the Best Beach team.
Connie has done an incredible job handling the details of my unit. High degree of personal ownership, great attitude, and superb customer communication.
Donielle also did a fantastic job. Her responsiveness and can-do attitude are invaluable.
Shelley was always available to guide and direct on statement related issues with a cheerful engagement.
Matt & Mike were always helpful in dealing with any problems that arose. Their most notable trait is “how can we make this right.”
The Best Beach Team is first class in every regard. They maximize earnings, take care of problems the right way, and respond in a timely manner. It is a true partnership when working with Best Beach. They clearly know what it means to put the customer first. I worked with two previous management companies and the difference is night and day.
Also, I am buying in Miami. If I was buying anywhere your team works, I would be using you again. I am a Best Beach customer for life!
Thank you very much!
Mark & Karla Jordan, Owners
Twin Palms 1902
Panama City Beach, FL
We had been vacationing at Emerald Towers in Destin for decades- always as a “renter”.
In 2021, we finally purchased a condo at Emerald Towers.
Our top goal when buying a condo at Emerald Towers was to have a personal vacation spot in Destin. But, we also knew that renting our condo (when we are not enjoying it) would be a great way to share this little slice of heaven on earth with others as well as have some income to offset financial liabilities.
Many rental management companies were recommended to us. After lots of review and discussion, we chose Best Beach Getaways. This was a brilliant decision. The BBG “attention to caring” for our condo has been amazing in so many ways.
Our biggest concerns when choosing a Rental Management Company were ensuring top tier cleanliness, maintaining the optimum rental experience for our rental guests and optimizing financial gains.
The operations team at BBG has been superior- this includes the cleaning team, inspection team (after each cleaning), reservations team and financial team.
Shelley, our Owner Services Manager has been tremendous. Shelley ensures that financial “deposits and statements” are always on time and easy to understand. Shelley also addresses many questions that crop up- she is always accessible and responsive.
Mike, our Reservation Manager is a also top tier communicator- which we really appreciate. Mike works very hard and has kept our condo rented with optimum rentals and financial income.
Erica, our present Operations Manager (previously Delphine managed Destin area- also fabulous) has been really great with communication regarding any condo needs, recommended upgrades or repairs. When we have had any appliance concerns/needs, Erica directed immediate BBG help to avoid any downtime or issues for our guests.
We also receive a monthly newsletter from President Jim- also a great communicator. Jim keeps us updated with the local real estate market and rental conditions - so we are in the know about past, present and future conditions that affect condo rentals.
Finally, we are extremely pleased and very grateful with our relationship with Best Beach Getaways.
Lynn and Joe Lanier, Owners
Emerald Towers 902
Destin, FL
We’ve had a relationship with Best Beach Getaways for more than two years now and I would just like to share how much I value and appreciate all that you do for us. When we bought our first rental property and we were referred to you, I was going into it not really knowing what to expect. From day one, you and the BBG team have been incredible in making everything seamless and easy. Living so far away in Kentucky, I never have to worry whether or not things are being handled professionally, with courtesy, and timeliness. Last year, in the throws of a global pandemic, you and the team at BBG kept in constant contact with us, despite the confusing and fluid nature of what was going on in Florida. In a scary time, it was comforting to know there were people I could count on that would keep the train moving forward. Erica, you have been a trusted ally and are so proactive and quick to respond to any request. Jim, your emails during the closures last year were great and kept me informed of what was going on. Kimberly, you have made signing on our second property extremely easy and stress-free. My only regret is that I have yet to meet any of you in person because, more than just a business relationship, I consider you all friends. I would gladly refer you to anyone looking for a rental agency in your area. Feel free to use my name and phone number to anyone who would like a reference.
April Flynn, Owner
Tidewater 1413 & Celadon 1602
Panama City Beach, FL
We are new owners to a vacation property and we chose Best Beach Getaways to help us with booking at our property. We as owners have had some hiccups and Best Beach Getaways has been wonderful with us solving the problem or finding a solution. The Operations Manager Tommy H. Has been a pleasure to work with. He is always friendly and a pleasure to talk to both to us as owners as well as our renters. I highly recommend booking through Best Beach Getaways for an easy fuss-free vacation or using them as a rental agency for the management of your property.
Jennifer Erfe, Owner
Gulf Watch 212
Bradenton Beach, FL
As a first time owner, Best Beach Getaways made our leap into the vacation rental market much less intimidating. Before having a contract on our property, I spoke with several management companies. The owner of BBG graciously answered all my questions and spent more time than I ever expected to help me understand the “business side” of things. Once we closed on our property, it was a no brainer. We called Best Beach Getaways and they have managed our unit from the beginning. Though we’ve heard from other owners we’ve met along the way that there are no good companies out there…we disagree. We have been very pleased with the rental income and care the BBG team has overseen on our behalf.
If you have had a bad experience with other management companies or are new to the vacation rental business like we were, contact Best Beach Getaways. I think you’ll be glad you did.
David & Carolyn Kokinda, Owners
Grand Caribbean East 202
Destin, FL
Best Beach Getaways has been my rental property manager since 2013, when my wife and I purchased a rental home in Emerald Shores in Miramar Beach. At that time we met with Jim DeVos and the team. At the meeting we felt very comfortable, with the informative conversations, that mirrored both parties goals and objectives. The team is very accessible if needs arise and follow ups meet expectations. The number of rental days in a given year continues to expand. Plans and insights as to plans to increase rentals are reviewed each year.
Over the years Best Beach Getaways has exhibited professionalism, trustworthiness in all dealings we have had.
Being a resident of Texas, when a maintenance issue did arise, I was put at ease as Best Beach Getaways handled the needs at hand in a timely manner. Lastly Monthly rental recaps are timely and detailed in a user-friendly format. Definitely contact BBG if you are looking for a property manager.
Tom Serbin, Owner
22 Sapphire Cove – Emerald Shores
Miramar Beach, FL
My wife (Linda) and I have stayed at Runaway Bay 159 for the past 7 or so years; always renting directly from the owner every April and November. Earlier this year we had the opportunity to purchase this unit which was finalized in early June. Wanting to offset the monthly cost we ‘interviewed’ several rental management companies like Best Beach Getaways; to possibly rent out our unit when we were not in Bradenton Beach. Amanda was very professional during her presentation to us and provided numerous reasons and examples of why to choose Best Beach Getaways as our Rental Management Company. Best Beach Getaways has met and exceeded our expectations – on every level! Amanda has been easy to contact and has performed beyond our dreams. Your monthly Owner Statement is simply and easily understood. We appreciate BBG and Amanda’s support.
Chris & Linda Baird, Owners
Runaway Bay 159
Bradenton Beach, FL
My husband, Jim Gresham, and I own the property “Daydreaming” in Destiny East. We live a thousand miles away in Michigan and when we first purchased our house, we worried that maintaining it would be a huge headache due to the distance. After two years, we are delighted to say that this has not proved to be the case, thanks in great part to the watchful eye of Delphine. As our property manager, she is literally just a text message away and keeps us informed in multiple ways on everything happening with our house. She has gone out of her way on numerous occasions to be there for special deliveries and to even take photos of new items and send them to us. When a problem arises, she takes the initiative to resolve it and gives us options regarding possible fixes along with costs involved. She cares for our home like it was her own, and that's really saying something!
Jim Gresham & Kathy Petlewski, Owners
Daydreaming in Destiny East
Destin, FL
We have tried 3 or 4 management companies over the years. In 2012, we began our partnership with Best Beach Getaways and are very happy with our decision. We have enjoyed the increase in revenue, but have been most impressed with the services from the management team. They are familiar with our unit and are available anytime we need them. We strongly recommend Best Beach Getaways to owners in need of rental property management.
Connie & Gene Smith, Owners
Jade East Towers 1220
Destin, FL
My wife and I have owned a rental condo in Northwest Florida for over 11 years and we’ve dealt with several property management companies over that time. Best Beach Getaways has exceeded our expectations in every aspect of property management. We are very pleased with their proactive efforts to book our condo. Our condo is always clean and ready for guests. We’ve never had a guest complain about the cleanliness of the condo. We are always kept in the loop about any maintenance issues. They are always available to us and our guests to answer any questions. They are organized and well-informed about our HOA policies and procedures. We are always confident that our guests are in good hands with Best Beach Getaways and we look forward to a long relationship with them in the years to come. We highly recommend Best Beach Getaways!
Ralph & Suzi Galetti, Owners
Sunrise 2503
Panama City Beach, FL
We can't say enough about this amazing company, Best Beach Getaways! Our first time being rental unit owners. so we were going in blind. Best Beach Getaways were so knowledgeable and supportive, it was such an easy process getting our unit ready to rent. Now that it's renting like crazy, Best Beach Getaway' customer service is top notch! Our unit always looks as clean as it did on the first day it rented. The level of care for our unit is quite evident. The entire team is transparent, quick to respond to any inquiries or requests, and their technology is outstanding. We are so thankful we chose them as our property managers.
Julie Hundelt , Owner
Gulf Place Residences 306
Santa Rosa Beach, FL
Changing management companies is not an easy decision. For us, it was the right change. Best Beach Getaways is a company that truly cares about the people it represents and rents to. We no longer feel like we own “just another condo”. It’s that specialized service that makes them stand out from the rest. They address our questions and concerns rapidly which is important to us since we do not live in the area. They are very accessible and have proven to be able to handle the most intricate situations easily. We are able to use our condo whenever we want since they don’t require any mandatory allotment of weeks. Yet, they always keep it adequately rented during the time we don’t use it. This year it was occupied 92% of the weeks through August. In all, we are extremely satisfied with Best Beach Getaways.
John & Kris Davis, Owners
Seychelles 901
Panama City Beach, FL
We switched to Best Beach Getaways after much research, for more competitive commission rates for full or VRBO agency services, for our rental condo. We use them for confirming reservations, processing deposits and entry codes, completing post-rental cleaning and providing maintenance services, at reasonable prices. I would recommend Best Beach Getaways to other owners to manage their rental property.
Joan Allan Holdings LLC, Owners
Capistrano 201
Seacrest Beach, FL
Jim & Mike,
My wife and I have utilized the services of Best Beach Getaways for the past seven years and could not be more pleased.
The entire staff from Jim DeVos to the reservations staff to the operations manager are absolutely top notch. If we have any type of problem, they rectify it in a most timely manner. When it comes to rental booking, we have experienced a yearly increase in the number of bookings and the amount of income.
We meet with Jim and Matt DeVos on a yearly basis in order to air any concerns we may have and to solicit their input on how to improve our condos in order to make them more attractive and marketable. Their suggestions are always appreciated and productive.
Best Beach Getaways deserves and gets our highest recommendation.
Gene & Elayne Suskalo, Owners
Dunes of Panama, B-208 & C-607
Panama City Beach, FL
We’ve been with Best Beach Getaways nearly two years.
They are a highly professional team that takes great care of our vacation home and they are always available to us when we need them.
We’re very pleased with their performance.
Cecile Podlusky, Owner
Crisobel in Seaside
Seaside, FL
When we purchased our Runaway Bay home last December, we were unfamiliar with all the details and procedures involved with handling a vacation rental property. Fortunately, we found Best Beach Getaways for the job. Their on-site office at Runaway Bay is especially appealing as it fosters a more responsive and hands-on approach to our needs and closer connection to the Runaway Bay community. Initially, the property needed quite a bit of sprucing up to improve its rental appeal, and Amanda C., our Operations Manager, provided us with a great amount of guidance regarding decorating enhancements; and dedicated much time and effort making sure all the pieces came together. Since we started renting at the beginning of this year, we’ve come to appreciate how Amanda and her staff are always accessible, and how they promptly address the needs of our rental customers and oversee the home’s upkeep. We are pleased with BBG’s marketing approach that ensures we have good visibility to the rental market including their easy-to-navigate, customer-friendly website and use of rental sites like VRBO. The BBG owner portal provides us with all the information we need regarding our rental unit; and, each month, detailed statements are e-mailed to us and rental income deposits are promptly executed. Any statement questions are always addressed quickly by Shelley Carroll in Accounting. We are pleased to recommend Best Beach Getaways to any rental property owner, especially those having property in Runaway Bay.
Bruce & Sandy Barker, Owners
Runaway Bay 251
Bradenton Beach, FL
We bought our unit in July 2020 and came on board with BBG. We live in New Orleans and being our first short term rental and living the distance we do; it was to our advantage to have a good management company to partner with.
It took us a season to get used to the workings of a management company as we are very hands-on but felt the need to have professional help. We met Delphine at the very beginning. There were several requests that we had which may not have been the norm with other of your clients. But Delphine walked us through what was reasonable and guided us through the rest.
We have had a few issues and have had to do upgrades throughout the unit. Delphine was on the premises to help. My sister’s family happened to be in the unit when the A/C failed and then the ceiling outside collapsed. She relocated and took very good care of them. She went above and beyond what she probably had to do, it all worked out wonderfully considering the mess going on at the complex. Delphine is a terrific asset for BBG, and we would recommend working with her to anyone.
Our unit consistently gets 5-star reviews mostly noting “cleanliness” and "excellent upkeep”. We have friends who have stayed in our unit, and they always compliment us on the upkeep. Delphine is aware of some of the asks we have such as keeping the fans running between renters, keeping the A/C temp a little lower than most, having a broom in the closet at all times, to name a few. Delphine is always on top of any issue that arises. And she always answers my texts or phone calls. I wonder when she takes time off!
Also notable is Shelley’s customer service with the owners. She returns all our calls and works with me on the phone to resolve issues, check into rental numbers, and adjust pricing when necessary. Shelley always has a great attitude about any questions we may have. She is patient and has good explanations for our questions. She has also helped us work on pictures for the website and wording for the description.
The team you have put together at BBG is doing a great job. We appreciate the efforts and feel like BBG is working with us to keep our property in great shape and rented as much as possible.
Michael and Amy Cox, Owners
Sea Dunes 501
Fort Walton Beach, FL
I have had my condo at St. Croix in Silver Shells with Best Beach Getaways for many years. I have seen an increase in revenue year after year and I appreciate the care they take in managing my unit. Delphine McGibiany, the Operations Manager, treats my unit as if it were her own. She goes above and beyond to make sure my unit is well maintained and I know that I can reach out to her anytime I have questions or concerns. I strongly recommend the Best Beach Getaways team to all owners.
Gayle Goodyear, Owner
St. Croix 502 @ Silver Shells Resort
Destin, FL
I just wanted to write a letter of recommendation for Best Beach Getaways Management Company. I have owned a condo for over twenty years and have always gone with the in house rental management. Since we purchased the condo in Waterscape, we had decided to stay with the current management, BBG, at least to see another option. I have never had the service and dedication to my needs and even my desires, as I have had with your company! From everything to helping me with finding furnishings, to having deliveries held at your office until I could arrange to exchange them out in the unit, to actually anything that I could ever need. You came highly recommended by the seller that I purchased the unit from and now I understand why. The bookings have been unreal and with great rental pricing. I am not being charged for every little thing, as with the other company and I am seeing more net profits. So in the event that we sell our unit, I would suggest the new owner remain and reap the benefits of extra rental income, as well as continue to have them manage any future units that I purchase. Everyone has been amazing all the way down to the cleaning crew! Thanks so much for the special hands on care that I have received. And also for all the answers to all my questions on all those phone calls when starting this venture
Cathy Hollie, Owner
Waterscape
Okaloosa Island, FL
We purchased our first rental property this year, and our realtor recommended we use Best Beach Getaways as our management company. Thank goodness he did, because the incredible people at BBG have guided us through every step along the way! From the owner taking an hour on the phone to explain the ins and outs of rental property management, to the operations and business development managers meeting with us to get our condo in the best rental condition - they have provided the utmost in service and support. Erica is always quick to respond to our texts regarding anything from assistance with guests to information on maintenance. She takes great pride in her job and in the reputation of her work and of her company.
We always feel as though we are dealing with family - and that's probably because it is a family owned and operated business! The personal attention and level of service is beyond reproach. We have received excellent reviews of our condo unit, and we know that can be attributed to the great staff at Best Beach Getaways.